Contact XtreamCube
Obtain XtreamCube Find support for setup, billing, or channel requests. Our dedicated team is accessible 24/7 on WhatsApp or contact us via email.
Live Chat
Prefer chatting? Utilize the chat widget when it’s active. If unavailable, email us instead.
Start a RequestHelp & Guides
Visit the Installation section for device setup instructions and troubleshooting advice.
View InstallationGet in touch
General Inquiry
Need help with setup, billing, or service? Send us a message.
Sales & Billing Assistance
Obtain recommendations, oversee plans, or settle payment questions.
How Can We Help You?
Select a category for personalized guidance and handy links.
Setup & Installation
Detailed guides for Smart TV, Firestick, Android, iOS, MAG, and other devices.
Billing & Payments
Issues with invoices, payments, or receipts? We process transactions securely via Stripe.
Technical Issues
Having buffering, EPG, or app troubles? We can assist in optimizing your configuration.
Channel Requests
Can’t find a channel or location? Let us know, and we’ll verify if it’s accessible.
Account & Activation
Didn’t get your credentials or activation message? We’ll validate and forward it promptly.
Apps & Compatibility
Receive suggestions for top IPTV apps and ideal configurations for your gadget.
Frequently Asked Questions
Fast solutions to frequent queries regarding support, installation, payments, and gadgets.
Kindly provide your device model, application, subscription, and a short issue summary.
Inspect your spam/junk directory. If the item continues to be absent, contact us via WhatsApp It will be resent immediately.
Additional connections are offered as add-ons. Reach out to sales for specifics.
Go to our Installation page for step-by-step Firestick and device setup guidance.
Review our Refund Policy to understand eligibility, timelines, and how to request a refund.
Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
Use a connection of 30+ Mbps, switch to 5GHz Wi-Fi/Ethernet, turn on hardware acceleration, increase buffer size, and close other downloads/streams.
To update your playlist and EPG, refresh or reload them in your app settings. If necessary, delete and re-enter your M3U and EPG URLs.
Major cards are accepted through Stripe.
Certainly. Renewal preferences can be handled in your account, or you can contact support for guidance.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly