Privacy Policy

Welcome to XtreamCube. Your personal data security and privacy rights are our top priorities. Should you have any inquiries or worries regarding our policy or how we handle your information, feel free to contact us via WhatsApp.

1. Data We Collect

You voluntarily submit personal data when registering for our IPTV service, requesting information about our products, or reaching out to us.

Our collection of personal information includes these details:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

The collected information is utilized for these purposes:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The processing of your data relies on these authorized grounds:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

We maintain your personal information only as long as required for the stated purposes in this policy, unless legal regulations (such as taxation, record-keeping, or other statutory needs) demand a longer preservation period.

5. Cookies & Tracking Technologies

Information may be accessed or stored using cookies and analogous tracking mechanisms. These consist mostly of functional cookies vital for the website and client section to work properly. We abstain from using invasive advertising tracking cookies.

6. Third-Party Services

Your data may be shared with third-party vendors, service providers, or agents who carry out tasks for us or on our behalf and need access to this information to perform their duties. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

To protect the personal information we process, we have established adequate technical and organizational security measures. However, it’s important to note that the internet is not completely secure.

8. Your Data Protection Rights

Depending on where you are situated, you could possess the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To utilize these rights, please contact us via WhatsApp.

9. Children’s Privacy

Children under the age of 18 are not the target audience for our service. We consciously avoid collecting any personal details from those under 18.

10. Contact Us

If you need clarification or wish to share thoughts on this policy, please contact us via WhatsApp.